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GENCOM WIRELESS SOLUTIONS
We specialise in designing two-way radio & communication solutions that maximise your business’ efficiency, safety and productivity. Gencom is an Australian leader in tailored two-way communication services.
Gencom has been designing, supplying, installing, servicing & managing wireless communications for many of NSW largest businesses since 1982. In the modern world, businesses need to stay switched on to their employee’s whereabouts at all times. Communication is fundamental to meeting stricter WHS standards and employer expectations. In a competitive and demanding market, connectivity is vital to ensure your business maximises productivity at the lowest cost. We’re making your work simple! We are well-positioned and resourced to be a major supplier of all things radio across Australia. Our clients come to us with a problem, and we provide the best technology, service, support and coverage for their needs. Tailored communication systems designed to make work more efficient, safe, productive and collaborative.Our two-way communication tools are purpose built for you, so you can do your best work!
OUR TWO-WAY COMMUNICATION SERVICES
COMMUNICATION SOLUTIONS
We are passionate about bringing unrivalled two-way digital radio technologies to our clients. Our communication solutions include digital radios, wireless emergency alarms, paging systems, PTT over cellular, wireless networking, software applications and more. They enhance productivity, increase site safety, streamline business operations and save you money.
INSTALLATION, REPAIR & SERVICE
Any sophisticated two-way communication system requires ongoing maintenance to ensure it continues to deliver maximum benefits to your operation. At Gencom, we are committed to providing you have communications when you need it, without downtime or large capital outlay. We have three workshops located in Sydney, Newcastle and the Hunter Valley.
PRODUCTS & ACCESSORIES
From a simple UHF radio to a complex area-wide network, our expansive range of communication products ensures we have the right product fit for you. We carry the world’s leading brands like Motorola, ICOM, Bury, Sepura, GME, Tait, Uniden, Tooo Air, Kenwood & many more. No matter what your application Gencom has a solution to fit your budget.
Local Support Backed By National Expertise
As the premier provider of two-way radio solutions in NSW, Gencom supports many local dealers and businesses throughout inner-city and rural NSW and national organisations serving Australia-wide.
With some exceptions, our focus is on providing two-way radio communication solutions and services to the revenue-generating industries and businesses throughout NSW.
We are proud of our history in the Newcastle and Hunter region and our recognition nationally for our growth, capabilities, performance and customer satisfaction. The addition of a Sydney and Singleton office and our mobile workshops has allowed us to tackle the most extensive, most complex radio system requirements for our clients across NSW.
WHAT WE CAN DO FOR YOU
Our two-way radio systems give you the network, device, and security tools you need to get more out of your business, site or project.
We don’t specialise in out-of-the-box solutions. Our two-way communication tools are purpose-built for you so that you can do your best work!
We’re well-positioned and resourced to be a major supplier of all things radio across Australia. Our clients come to us with a problem, and we provide the best technology, service, support and coverage for their needs.
TWO-WAY RADIO SYSTEMS
Gencom’s core capability is two-way radio systems. These systems vary from simple analogue single frequency systems to sophisticated, mission-critical, multi-site digital solutions, each tailored to your business’ needs and budget.
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SYSTEM REPAIRS
Our technical staff are contactable around the clock to provide emergency repairs and ongoing preventative maintenance, giving you complete peace of mind that you’ll continue to get the most out of your two-way radio system.
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PORTABLE RADIOS
We have a huge range of portable radios, including NXDN, P25, TETRA, Air Band, Analogue, DMR MotoTRBO, PTT Over Cellular, Marine and UHF CB. We supply the best brands in the market and are a Motorola Platinum partner.
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SUBSCRIBER NETWORKS
Our flagship network is Orion – the country’s largest subscriber network based on Motorola’s MotoTRBO Connect Plus and Capacity Max technology. This is a wide area trunked digital network and a national solution providing radio coverage in all major capital cities of Australia and many regional areas.
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WIRELESS FIRE & EMERGENCY ALARMS
We are proud to introduce the WES wireless fire and emergency alarm system into Australia and New Zealand as the exclusive regional distributor. WES delivers a complete solution that meets and exceeds H&S requirements set out for the Australian construction industry.
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PAGERS AND PAGING SYSTEMS
Our range of paging systems ensures you instantly stay connected where and when it counts, from systems designed for safety and security onsite to sophisticated paging technologies designed to keep your busy hospital or hotel running smoothly from the front of the house to the back.
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MANAGED SERVICES
At Gencom, we are committed to ensuring you have communications when you need it, without downtime or large capital outlay. Our service level agreements also encompass 24/7 monitoring of your system, preventative maintenance, planned maintenance, remote access and onsite support.
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MOBILE RADIOS
We stock a huge range of Mobile Radios for a wide range of applications, from large scale fleets in the mining sector to 4x4 enthusiasts. We are Platinum partners for Motorola Solutions, and we also supply Sepura, Damm, Kenwood, Tait, Hytera, GME, Icom and many other quality radio communication products.
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INFRASTRUCTURE
Mobile or fixed applications, from trailers with integral solar power supplies and batteries to fixed plinths, skids and communications shelters, we can tailor a configuration to suit you. We can also help with antenna masts, whether it’s a mechanical, pneumatic or a fixed telegraph pole, guyed mast or freestanding tower.
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PUSH TO TALK OVER CELLULAR
Handheld and vehicle mobile communication devices that look and act like a two-way radio but are, in fact, a cellular endpoint. This technology is referred to as push-to-talk over cellular or POC/PTTOC, and it is revolutionising the way you do your best work.
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ACCESSORIES
We carry a large range of OEM and aftermarket accessory products to suit all major manufacturers. We supply the full range of CRS accessories for most brands and Logic Energy, Pacific Wireless and many more.
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SOFTWARE APPLICATIONS
Configuring large fleets of radios? Need to track users or monitor fatigue and alarms? We work with our clients to find the right digital tools for your operation. Some of our more popular software applications include TRBOnet and Orion’s WAVE.
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Supplying The Best Tech Available
Gencom is a genuinely independent supplier offering best in class technology solutions from the world’s leading manufacturers.
Providing the best technologies and two-way communication solutions to our clients is at the heart of what we do. Working with the right brands is the key to our success; this ensures we offer high-quality products priced for everyday use.
Every brand we work with undergoes a strict quality assurance check so we can ensure you’re getting the best product for your needs. We are Platinum partners for Motorola Solutions. We also supply Sepura, Damm, Kenwood, Tait, Hytera, GME, Icom and many other quality radio communication products and offer both sales and service on most other brands.
Our experienced technicians, innovators and support staff are here to streamline your workplace, support safety onsite and ensure you are getting the most out of your resources.
The breadth of experience, knowledge and innovation we have allows us to cater for diverse industries, including but not limited to mining, transport, commercial, government, industrial, health and logistics markets.
Get in touch to see how we can help you.
This is what our customers are saying
Wouldn't waste my time going any where else, great prices and a wealth of knowledge and if your like me and rough on your radio gear repairs are no problem at all
What can I say, Adrian from Gencom, Thankyou.
I am blown away after calling 16 other places regarding a two way headset for motorbike helmets, Adrian went above and beyond researching and calling me back.
Thankyou again.. 100% recommended
Great service and everything works as was described to me and at a great price
Good staff, helpful and friendly service
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We have clients all across metropolitan and regional NSW.
We have three locations, Newcastle (Head Office), Singleton and Sydney.
Newcastle – 180 Hannell St, Wickham NSW 2293
Singleton – 15 Enterprise Cres, Singleton NSW 2330
Sydney – 1/42 Canterbury Rd, Bankstown, NSW 2200
Our offices are manned Mon – Fri 8am to 5pm.
We have 24/7 dispatch available for field service to keep your business running smoothly with no downtime.
We are an independent supplier offering best in class communication technology solutions from the world’s leading manufacturers such as; Motorola, Kenwood, Sepura, GME, Icom, Tait, Damm, Hytera and more.
We have an extensive range of radios to suit most applications. We carry standard Mobile Radios; DMR – MOTOTRBO, P25, Tetra, Air Band, NXDN/IDAS, Analogue, UHF CB, PTT Over Cellular.
While Gencom is an Australian leader in tailored two-way communication services, our capabilities extend further than two-way radios. We have a wide range of communication solutions and services such as; Subscriber Networks, Pagers and Paging Systems, Wireless Fire & Emergency Alarms designed for the construction sector, mobile or fixed infrastructure (trailers with integral solar power supplies and batteries to fixed plinths, skids and communications shelters) software, radio rentals and more.
We sure do. Whether you require a few portable radios for a one-day event, a range of portable radios for a month-long operation or to boost a mining project, or need to get radios quickly into the hands of volunteers or staff responding to an emergency, Gencom has you covered.
Our fleet of rental equipment covers mobile radios, hand-held portables, control stations, remote microphones, battery chargers and conditioners, carry accessories and anything related to your two-way communication needs.
We will design a tailored communication system to make work more efficient, safe, productive and collaborative across the Health, Mining, Security, Transport & Logistics, Aviation & Shipping, CB & Marine, Construction and Emergency Services sectors.
We are not limited to any industry. If your business needs a tailored two-way communication solution, we can help you!
We sure are! If you need a two-way radio for your 4WD, boat, truck, or even if you’re a small contractor, we can sort you out with the right communication equipment.
You can shop online. However, we always recommend getting in touch with us first to match the right tech for your individual needs.