A clear division has traditionally existed in enterprise communications – there are cellular device users (workers who need smartphones and other multifunctional endpoints for front-office multitasking), and there are the two-way radio users (those who need rugged handheld devices that do one thing really well – provide crystal-clear audio in often loud operational settings).
While before businesses were forced to choose one or the other, that divide has dissolved and enterprise today has access to more unified communications than ever before.
In fact, for the first time ever, there’s precedent for a handheld and vehicle mobile communication device that looks and acts like a two-way radio but is in fact a cellular endpoint. This technology is referred to as push-to-talk over cellular or POC/PTTOC and it is revolutionising the way you do your best work.
Maximise productivity at the lowest cost with push-to-talk (PTT) cellular
Cellular networks in Australia provide expansive and comprehensive coverage and conditions certainly exist where operating over a two-way radio network makes more sense; for example, data center campuses, oil refineries and other large onsite facilities with high-risk operations that warrant on-premises radio coverage.
Cellular PTT has several intrinsic qualities that lend well to specific business circumstances, such as large commercial trucking fleets that need constant communication over vast geographies, or field-maintenance teams that travel region-to-region to service industrial machinery. Under such conditions, POC has several key advantages:
The technology runs on carrier cellular networks, which all have comprehensive nationwide coverage. This setup is perfectly suited to a business operation that spans the length of the east coast, for instance, but still needs a distraction-free, high-performance, rugged PTT communication system.
Because the device is on a cellular network, PTT users can also communicate with smartphone users who have the Motorola WAVE app installed on their device and are registered as part of the talk group.
Wireless networks can be remotely programmed to improve coverage if needed; for instance, Wi-Fi can be used in fortified structures and facilities with limited cell signal penetration.
An easily deployed system gateway facilitates seamless interoperability between POC and traditional MotoTRBO systems.
Most devices feature built-in GPS, which enables businesses to track field technicians, maintenance workers and fleets in real-time using a web interface.
Deploying POC devices is fast and easy because the network infrastructure is already in place. No major overhauls to existing systems are necessary for implementation. Users simply set up talk groups via an online portal to pre-program radios.
Suppliers offer POC devices in a predictable monthly pricing model. Just like consumer cellular plans.
Ease of implementation and simple pricing make POC devices ideal for temporary use cases or projects. This also means that new devices can easily be added or removed as needed.
The network is fully managed and maintained by the cellular carrier, no manual code plug programming is necessary (devices are completely configurable over the air) and, with simple PTT comparability, the learning curve for use is practically non-existent.
From a hardware perspective, the minimalist but powerful design of POC makes perfect sense:
Push-to-talk capability is perfectly suited to quick patching between other POC devices and with smartphone users.
POC devices are tougher than even the most rugged cell phones, which makes them ideal for conditions out in the field.
All POC devices provide a high-audio output speaker that provides clear audio in loud environments.
No GUI, no apps and no internet mean no distracted driving, and no disruptions for your field techs as they handle potentially hazardous equipment.