DIGITAL RADIO SYSTEMS

We are passionate about bringing unrivalled two-way digital radio technologies to our clients. 

Today, there are several digital technology solutions available. While they offer the potential to address many productivity and safety hindering concerns, each solution provides a different set of features and benefits. These pros and cons can make selecting the right communication solution for your business complex. After all, you want to make the right choice for the best outcome for your operations.

Gencom stays at the forefront of innovation and trusts only the best brands and intelligent technologies for our clients. We’ll personalise your system, so it best suits your unique needs and goals.

Our digital two-way technologies include:

  Our two-way digital radio systems give you the network, device and security tools you need to get more out of your business, site or project.   We can tailor a digital radio system to your exact specifications, don’t hesitate to let us know what you need.  

APCO P25

APCO P25 digital radio is a mission-critical solution utilised by the police/emergency services and some mines in Australia. We have implemented P25 radio for clients, including Hunter Valley Operations and Mount Thorley Warkworth.

TETRA

Tetra Radio, also known as Terrestrial Trunked Radio, was developed in Europe and designed as a mission-critical digital radio system. We’ve migrated several mines across to this system, including Mount Arthur CoalNewcastle Coal Infrastructure GroupMaules Creek and Ravensworth

Motorola MotoTRBO DMR

An industrial-strength, business-critical digital radio solution based on the open DMR standard, we’ve deployed the MotoTRBO system for many clients in all sectors, including Mining, Transport, Construction, Airports, Local Government, Ports, Shopping Centres, Power Generation, Coal Handling Terminals etc. MotoTRBO has established itself as the benchmark digital radio solution in the Australian market.

NXDN & iDAS Platform and Technology

NXDN digital radio offers a highly affordable way to access the benefits of digital two-way technology. This technology bridges analogue and digital communication and offers consistently reliable and clear service, no matter your site location. 

Supplying The Best Tech Available​

Gencom is a genuinely independent supplier offering best in class technology solutions from the world’s leading manufacturers.

Providing the best technologies and two-way communication solutions to our clients is at the heart of what we do. The key to our success is working with the right brands to offer high-quality products priced for everyday use.

Every brand we work with undergoes a strict quality assurance check so we can ensure you’re getting the best product for your needs. We are Platinum partners for Motorola Solutions. We also supply Sepura, Damm, Kenwood, Tait, Hytera, GME, Icom and other quality radio communication products. We offer both sales and service on most other brands.

Post system installation, our team of technicians is on hand to ensure you and your staff get the most from your radio equipment.

Our technical staff are contactable around the clock to provide emergency repairs and ongoing preventative maintenance, giving you complete peace of mind that you’ll continue to get the most out of your two-way radio system.

CERTIFICATIONS AND QUALIFICATIONS

ARCIA ACCREDITATION

Gencom is an Accredited Corporate member of ARCIA, the highest level of accreditation available for a company.

ARCIA is the peak national industry body representing the two-way and associated wireless radio communications industry in Australia. ARCIA accreditation is gained if the company exceeds the benchmarks on technical expertise, business practices and service.

VENDOR ACCREDITATION

Gencom represents most major radio manufacturers. We hold certifications and qualifications with all our vendors. Additionally, we have been certified with Motorola for P25Tetra and DMR (MotoTRBO). We also hold accreditation in various technologies, including PagingWireless Canopy Point to Point and Mesh networks and Telemetry networks.

MINE ACCREDITATION

Gencom’s technical personnel are fully inducted on most of the mines in the region. Because radios are being utilised mine site-wide, we ensure that our staff are inducted and compliant. Inductions qualifications include:

  • Generic Induction
  • Site induction
  • Electrical Safety Package
  • Isolation
  • Working at Heights
  • Pit Licenses

STATE GOVERNMENT CONTRACT

Gencom have been approved for State Government Contracts under ITS2573.

GLOBAL ACCREDITATION

Gencom is certified to meet the stringent ISO9001 standard for quality systems & management. ISO9001 standard for quality demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements. ISO9001 together with AS4801 compliance for Occupational Health & Safety Management, customers can be assured of Gencom’s focus on delivering high-quality outcomes every time.

ISO 9001

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