Any sophisticated two-way communication system requires ongoing maintenance to ensure it continues to deliver maximum benefits to your operation. At Gencom, we are committed to ensuring you have communications when you need it, without downtime or large capital outlay. Our service level agreements also encompass 24/7 monitoring of your system, preventative maintenance, planned maintenance, remote access and onsite support through our own technicians or our regional dealers.
By selecting our managed digital two-way radio services, you are contracting the management of your radio communication system to Gencom and we can scale the level of support required to suit your unique workplace environment and budget.
From network design, build, program maintenance and repairs – we enable you to focus on your core business, while we empower you to lead a team that is always visible, connected and responsive. Our two-way radio managed services provide you with reduced investment risk and system responsibility.
- Free your staff to focus on your core business.
- Preserve capital and realise operational efficiencies.
- Priority service – 24-hour technical support.
- Ongoing service and maintenance for radios and batteries.
- Automated technology updates and easy system upgrades.
- Network responsibility is handled by two-way radio experts.
- Fixed costs and ability to cater for short term requirements.