Icom Radio Communications Products

Icom – For Everything in Radio.

Icom is a global leader in the communications industry that prides itself on its renowned products for their high-quality, innovation, reliability and design. With over 50 years of experience, Icom ensures that its products are delivered with an excellence in design and technical ability.

Icom has an extensive range of two-way communication products that withstand the most rugged and extreme conditions and include base- station, mobile and hand-held units covering many frequency bands. Icom’s broad range of manufactured products includes commercial land-mobile (digital and analogue), marine (communication and navigation), air-band, UHF CB, and amateur and receiver units.

Gencom is one of Australia’s leading Icom dealers. If you’re just looking for a device, we can ship our products Australia wide, or if you need a fully integrated solution, contact us for a needs analysis.

Why Choose Icom & Gencom?

Icom has a strong reputation for providing communications products of unsurpassed quality and reliability, as all Icom radios are manufactured exclusively in Japan, adhering to ISO9001/ISO9002 and ISO14001 quality procedures.

Icom has also positioned itself as a highly innovative company, with extensive research and development facilities and products such as the world’s first floating marine hand-held radio, digital technology in land-mobile and amateur radio, not to mention intuitive speaker-mic UHF CB units designed to fit within the confines of today’s 4WD vehicles.

All new Icom radios purchased from an authorised Icom (Australia) dealer like Gencom are covered by a minimum 2-year warranty, with selected units covered by either a three-year or five-year warranty.

Gencom has the resources to identify the optimum combination of equipment and software for your needs, so you get a better result and a single source for purchasing and support.

Products.

Icom Airband Radios

Icom UHF CB Radios

Icom Accessories

Icom Australia

With over 50 years of experience in the communications industry, you can understand why Icom products are synonymous with communications.

The Managing Director of Icom (Australia) stated;

“More and more customers understand the benefits of using Icom products. Reliability, quality and performance are the hallmarks of Icom, and this has helped to build a strong brand which customers respect and appreciate.”

Icom is also at the forefront of cutting edge communication technology and is constantly developing new initiatives to drive the industry to new and exciting places.

Icom IP501H Case Study: Japan Airlines

Service Access Everywhere in the Airport. Simultaneous Communication System Leads to Quick and High-Quality Service at Low Cost.

BEFORE

Dead Zones

Previously used radio communication systems were limited since the base stations did not cover some remote areas.

High Cost

Not only the running cost was high, but also the maintenance fee of the base stations that the airport owned was a burden.

Bulky Device

Previous devices were rather heavy, and they were not suitable to carry.

AFTER

Dead Zones Removed!

In all areas, ‘Loud & Clear’ voice communication has been achieved and exchanging information is now very smooth.

Cost Lowered!

In addition to reducing the running cost, the IP501H can be a substitute for the previous internal phone system. That drastically lowered the communication costs.

Small-Sized Device!

The IP501H weighs only 240 g (8.5 oz). The compact and lightweight radio are easy to carry, enabling the operatorʼs quick motion.

SELECTION

For Other IP Phones

There was a long voice delay, and the communication was uneasy. Besides, the old devices were difficult to operate and seemed inconvenient in an emergency.

For Smart Phone Applications

Two types of communication were required—one-to-one private communication and one-to-many group communication. While using a smartphone application, there was an omission of information to be shared at once.

For The IP501H

The voice delay is shortened, and the operation is easy to understand.

Favourable reviews from on-site JAL teams…

General Affairs

Mr. Hideki OMAYA JAL SKY Co., Ltd General Affairs Narita

"The communication in the airport has the same values as lifeline. We sought high reliability." For us, a communication system is our lifeline. Some conversations could be of the utmost importance and need to be shared at that precise moment. We didnʼt have any particular complaints against the previous communication system thus the introduction of a new system might be a risk. Therefore, we set up a considerably high evaluation level for the speech quality and the reliability. We finally concluded that the Icom IP501H was a good fit for us due to its ease of operation and minimum voice delay.

Passenger Service

Mr. Katsuya SEKI JAL SKY Co., Ltd Administration for Passenger Services

"Dead zones were eliminated and our communication became smooth. The wide coverage realized a firm cooperation." We communicate with one another when passengers are late to the boarding gate or when flights are delayed. When we used the former radio system, our voice communication was occasionally cut off. For the IP501H, however, dead zones were eliminated and we can smoothly exchange information. Besides, we can use the IP501H outside of the airport as long as the place is within the carrier coverage. Therefore, even if there is an urgent case and I have to accompany the person, I can communicate with the IP501H with all other members from anywhere. We think it is very convenient.

Ground Service

Mr. Hirokazu TANOUE JAL Ground Service Co., Ltd Narita Branch Ramp Service Department Baggage Handling Group. 1

"Breaking into an on-going call can timely share the important information." The Baggage Handling crews are required to adapt to changing situations. When we used the former radio system, even if we had information that should be shared at the precise moment, we had to wait for the conversation to be finished. The communication was not efficient. After we changed to the IP501H, we can break into an on-going call by pushing a transmit button. We can now prioritize information before others and as a result, the timely communication is achieved.

Maintenance Service

Mr. Yujiro NAKANISHI JAL Engineering Co., Ltd Aircraft Maintenance Center, Narita Planning Group

"The IP501H is easy to operate because of its familiar user interface." At first, I concerned about the IP501H, wondering that its user interface would be very different from the previous transceiver. To control our work site, the communication tool must be simple and easily handled. If the communication is not smooth, we can cause flight delays. In spite of my concern, the IP501H resembles to the previous transceiver in a good way. We were able to get use to it and take advantage of the wide area coverage and break-in call right away.

Gencom is Australia’s leading supplier of Icom Digital Radio Solutions, get in contact today for a tailored communication strategy!