Gencom understands your privacy is important whether you are a consumer, former staff, current staff, prospective staff or an individual connected with our customers, business partners, or suppliers. This Privacy Policy shows Gencom's commitment to protecting your privacy. The Gencom Privacy Policy does not apply to acts or practices that are directly related to current or former staff.

Type of Personal Information Collected by Gencom
Gencom collects personal information necessary for the purposes of conducting our business. This may include but is not restricted to your name, address, date of birth, gender & contact details including phone, fax & email. Gencom does not usually collect sensitive personal information.

Methods Gencom Uses to Collect Personal Information
Gencom collects personal information in different ways:
Directly from you by personal contact, telephone, email & facsimile
Credit applications
Partnership program forms via the Gencom website
Through business activities or events
Public domain information
Third parties including but not restricted to recruitment agencies
Irrespective of the source of the personal information Gencom respects the privacy of your personal information.

How We Use & Disclose Your Personal Information
Gencom uses & discloses your personal information:
To identify you
To provide the services you may require
For directing marketing of our products & services & to keep you informed of new product developments
If you no longer wish to receive Gencom marketing material please notify us & we will remove your details from our marketing database.

How to Access Personal Information About You?
You have a right to access your personal information held by Gencom. In order to verify your identity, you are required to put your request in writing. Gencom reserves the right to charge a reasonable fee for searching & providing you the access to your personal information.

Security & Quality of Your Information
Gencom takes reasonable steps to ensure that your personal information is stored securely & has security measures in place to protect against the loss, misuse & alteration of the information being held. Gencom staff are required to treat sensitive information as confidential. Gencom relies on you to help us keep your information accurate, current & complete. Please let us know if there are any errors & keep us informed of any changes to your personal information.

Optional Registration
Gencom may collect information through its Internet site that is used to operate the site & to deliver their services & to inform you of news or other products and services available from Gencom.